Shipping & returns — THE PATHWAY
OUT FAST. BACK EASY.
Tracked worldwide, duties prepaid where it counts, and thirty days to change your mind on anything unworn.
Dispatched in 48h
Orders placed before 14:00 CET on a working day leave the studio the next morning with tracking.
30-day returns
Unworn, tags on, original packaging. Prepaid label for domestic returns, flat $8 deducted internationally.
Duties handled
US, CA, UK, EU and AU duties are calculated and paid at checkout. No surprise bill at the door.
Two-year repairs
Seams, zips and drawcords repaired free for two years after the return window closes.
Rates
Delivery
United States
Standard 3–5 working days
$12 · Free over $200
United States
Express 1–2 working days
$24
Canada
Tracked 4–8 working days
$18 · duties prepaid
United Kingdom & EU
Tracked 4–7 working days
$20 · duties prepaid
Rest of world
Tracked 7–14 working days
$28 · duties at delivery
Estimates start from dispatch, not order time. Drop launches can add one working day.
How it works
Returning a piece
- 01
Start the request
Enter your order number and pick the pieces going back. Takes under two minutes.
- 02
Print the label
A prepaid carrier label lands in your inbox immediately. Reuse the original mailer if you can.
- 03
Drop it off
Any carrier point within 14 days of the request. Tracking updates as soon as it's scanned.
- 04
Refund or exchange
Refunds are issued within 3 working days of arrival. Exchanges ship the same day, reserved for you meanwhile.
Returns portal